Policy
Shipping Policy
Everything you need to know about dispatch, delivery timelines, and tracking your Alaina's order.
Dispatch
Orders are usually packed within 1-3 business days after confirmation.
Delivery
Most orders arrive within 3-7 business days across India.
Tracking
Tracking details are shared after dispatch and reflected in your orders page.
Order Processing
Orders are processed after confirmation and payment checks, where applicable. During sale periods or launches, dispatch may take slightly longer.
Shipping Charges
Free shipping is available when your order qualifies for the active threshold shown on the site. Otherwise, the shipping fee shown at checkout applies.
Delivery Updates
Once shipped, your tracking information is attached to the order. Sign in and visit Track Order or My Orders for the latest status.
Address Accuracy
Please enter the full address, phone number, city, state, and pincode correctly. If you need a correction, contact us as soon as possible before dispatch.